Please check the specified warranty period for your product as warranty periods may differ from product to product. Effective warranty periods are applicable to the specified product at the time of purchase, warranty periods if altered after the purchase do not add or diminish your pre-existing warranty established at the time of purchase.
All items returned under warranty are subject to be tested for faults. In the event that a replacement item was sent before the original item had been examined exclusively by Vibe Lighting, if a fault cannot be found no credit will be applied to the invoice for the replacement item. The original item will then be returned to you.
In the event of a warranty claim Vibe Lighting retains the exclusive right to repair, replace or offer a full refund of the purchase price at it’s sole discretion.
Repairs made under warranty carry an extended 90 day warranty from the date of repair, provided the unit is still under it’s original warranty. The new 90 day warranty will last until the end of the 90 day period or until the end of the original warranty depending upon which is longer.
Warranty’s will be honoured provided the following criteria have been met.
A) The faults and or defects have arisen solely from faulty materials or workmanship
B) Before using the product the buyer has determined it’s suitability for the purpose to which it will be put
C) The installation was carried out in accordance with state laws regarding qualified installers and installations.
Claims made in coherence with these warranty terms must be made within a reasonable period from which the defect was discovered.
This warranty covers the repair or replacement of the product only and does not cover any incidental costs associated or otherwise such as but not limited to, installation costs, labour costs and delivery costs. The product available for warranty must be returned to Vibe Lighting for a full evaluation.
This warranty is null and void should the product in question be connected or used in conjunction with any incorrect or unapproved power supply or controller. This warranty will at no time cover failures due to abuse, misuse, accident, unauthorised alterations or repairs.
Vibe Lighting is in no way liable for incidental, consequential direct or indirect damages resulting from the use, misuse or defects regarding the product.
All products remain the property of Vibe Lighting until paid in full, Vibe lighting reserves the right to revoke, cancel or change any warranty conditions if the goods are not paid for in full.